I've been to the Cupcakery once, picked up a dozen cupcakes of a bunch of different flavours. Though I'll say the frosting was pretty tasty on a few of them, overall, the actual cupcakes themselves weren't that spectacular. I expected that a business which specializes in cupcakes would have AMAZING cupcakes, but they were only average. The staff was friendly when I was there, but for the price I paid for these cupcakes, I definitely wasn't impressed.
Wish I would've been able to rate their quality, but unfortunately I never even got to that point. I had wanted to order personalized cupcakes for my daughters bday. I tried calling there on 2 separate occasions and didn't even get an answering machine. I double checked the hours of operation and their number, and tried once again - still not even an answering machine. Guess they don't need the business?