The Bay (Polo Park) Hot

The Bay (Polo Park)
The Bay (Polo Park)

Address & Contact Information

Address Polo Park Shopping Centre
City Winnipeg
Area of City West
Phone (main) 975-3228
Website http://www.hbc.com/hbc/
Description:

Part of Canada's oldest company (HBC), The Bay is a major department store.

Ratings (the higher the better)
Quality*
Value*
Service*
Selection*
General Comments
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poor service
Reviewed by Sandra
May 04, 2012
 
Overall rating: 
 
2.3
Quality:
 
4.0
Value:
 
3.0
Service:
 
1.0
Selection:
 
1.0
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General Comments

Found the service horrible. I spent 45 minutes trying to purchase some gifts. First to find someone was a challenge, who then disappeared. When I found a salesperson they were more worried about registry at their store (and quite arrogant). I don't care, I am purchasing the gift that I know I want. Then they didn't know where the stock was, then to tell me their display was the only stock and I can pick it from there. I confirmed with the sales person she wanted me to take apart their beautiful display, she said if you don't I will. I proceed with my items to the counter, to be advised they have no boxes to put my breakables in. By then I had enough and walked out. Ended up purchasing it somewhere else.!
Would You Recommend to Friends? Never!
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Great deals, service leaves a lot to be desired
Reviewed by DonJuan
November 28, 2009
 
Overall rating: 
 
3.3
Quality:
 
3.0
Value:
 
4.0
Service:
 
2.0
Selection:
 
4.0
1 of 1 people found the following review helpful
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I bought 2 suits last week at half off. Great deal. Lots to choose from. The service, however, leaves a lot to be desired. I had little help, no suggestions, etc. I had to figure out my own size (ya, I should probably know my suit size, but I don't). Then when I had finally picked something, I had to wait and wait for the salesguy to mark it to be altered. Then I went to pick up and waited and waited again. Happy I tried it on before I left because there was a crappy tailoring job on one of the pants. THey are fixing it, but seriously. We'll see how long the wait is when I go pick them up.
Would You Recommend to Friends? Not Likely
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